Susan Scott sets out to help us gain insight and skills to make every conversation count. In her book, Fierce Conversations, she teaches us how to overcome barriers to meaningful communication; expand and enrich conversations with colleagues, friends, and family; increase clarity and improve understanding; and handle strong emotions – on both sides of the table.
“Our lives succeed or fail gradually, then suddenly, one conversation at a time. While no single conversation is guaranteed to change the trajectory of a career, a business, a marriage, or a life, any single conversation can. The conversation is the relationship”.
Words from Ken Blanchard’s Forward – taken directly from the book
| Attachment | Size |
|---|---|
| WIFS-Book-Summary-for-Fierce-Conversations.pdf | 85.31 KB |